I've consulted with hundreds of clients across industries and cultures. While everyone is unique, their challenges usually are not.
Instead of acting as if conflict is an intrusion, the best leaders recognize that addressing conflict effectively is one of their most important responsibilities.
Conflict is a highly subjective experience for most people. Subject to interpretation. In nearly all cases, there is a lack of shared information, facts, and understanding.
As leaders, the ability to use our experience and our responses as tools to defuse conflict and increase understanding is a critical skill.
Would you like to radically transform your experience with conflict at work (or even at home)?
The voice on the phone said, "We'd like you to work with Bill. He's one of our supervisors. He has problems working well with other people."
What is your tendency in conflict?
Whether at home or in business, conflict is unavoidable.
Good leaders recognize that the majority of the conflicts in their organization can be prevented or resolved by employing these six practices.
The ability to think strategically is often viewed as esoteric and, perhaps, a complicated practice. In fact, strategy and thinking strategically should be very simple and tangible.
Now may be the perfect opportunity to implement these ideas.
In athletics, overreliance on strength creates problems. For leaders, the same can be true.
As counter-intuitive as it may seem, investing in a healthy home life can actually improve your work life.
Then answer this one question well.
What is necessary when it comes to getting your message across?
In the ideal world, communication should be simple.
Do you plan for valuable meetings?
Organizations that are crystal clear about how to hire front-line staff routinely botch their selection of senior leaders.
Nearly every day I talk to someone who isn’t accomplishing what they hoped for in their life.
Are you a reactionary leader? Or a leader who listens?
