Essentials to changing the culture

Ed Stetzer

Essentials to changing the culture

Where do you start engaging laypeople in your church on a higher level? Here are action steps to implement in your church with the goal of moving people from fans on the sidelines to players.

1. Communication is essential to change the culture of your church. You want to see those thinking like fans start to think like players. Weird word picture, don’t you think? What fan would you want to play for your favorite team? But God has always chosen the willing over the gifted.

You can’t assume that people understand their gifts, roles or the expectations God has for them. Actually, based on the passivity in most churches, I might need to say that you should assume they do not understand the gifts, roles, or the expectations God has for them. My guess, some don’t and some do—but most are either unaware or unwilling. Most of the time, it is some of both.

My exhortation is to take the time to communicate vision, expectations and the implementation of a plan to change the culture. Years ago, I led a small, rural church to engage more fully in ministry and mission. Our attendance was about 100 people on a weekend. Of the 100 about 20 were involved in any meaningful ministry and mission. Our first step was to ask the 20 to become partners in fixing the problem. We told them “we know you’re already serving, but we want to ask you to help us. Would you to take courses on how to find your gifts so that you can tell everyone how helpful they are and then recruit others to do the same?” They said yes and we started that process.

We started getting these people as our advocates because they wanted to advocate—they were already tired and overworked, but we wanted them on our side. Our goal was to double our co-laborer team. So, we asked them to find one person in the first round so we could get 40 people that would go through this process. And they did.

We slowly built. I don’t believe that you’re going to get to 100 percent in an old, established church unless you have powers to kick people out or uncanny powers of persuasion. A reasonable goal is 50 percent to have some sort of ministry role in the church. A transformational church has around 70 percent. But 50 percent is reachable– and for most churches, it is much lower. So, communicate the goal, the number of people needed to reach the goal, and talk it to death! Preach, sing, announce, e-news and tweet it. Communicate the “Why?” in big ways. Comeback leaders take the time to communicate vision, expectations, and implementation of the plan.

2. Growth demands empowered leaders—and unafraid pastors. Too many pastors are afraid of the people. We think we can control them by acting like a parent and trying to make a perfect, care-free ministry world. But when we act that way they usually control us and we still fall short of the outcomes we crave. And even worse we become frustrated, burned-out leaders.

A lack of empowered leaders consistently hinders the health of a church. Those of us who write on growing churches would say that growth barriers are leadership barriers. These are real barriers and the answer is more, better and empowered leaders.

For example, many churches get stuck at the 35 attendance barrier. What you will find is that that 35 barrier is most likely going to be broken when we go from one key leader (probably the pastor) doing almost everything to a shared leadership plan with people serving in multiple areas. For example, in a small, growing rural church, that might mean somebody is in charge of children and students, somebody is in charge of small groups or Sunday School, and maybe someone is in charge of outreach. However, to see that 35 attendance church thrive and engage in transformation, there would be more people involved, empowered, engaged and serving.

No matter the roles, as a church crosses a barrier it happens because leadership and roles expand. Churches grow as leadership expands. It is not the only reason, but without it, leadership becomes the lid—the limiting factor.

So, when we get to certain growth barriers, what you find is you often need these leaders to become “leaders of leaders.” For many, the traditional church example will trip them up. They think the answer is to abandon these churches and their structures and, for example, go to house churches, or contemporary ones, for that matter. I get their concern, but my concern is for all kinds of churches. My church is a non-traditional church with small groups and these principles still apply (and, as a new church, we are not yet where we want to be).

Obviously, this means you have to do more than bemoan the lack of lay involvement—you need a leadership strategy to fix it. Churches must have a plan to empower lay people through a leadership development strategy. If you are a pastor, that will change how you do ministry—spending more time developing leaders so that a broad engagement of lay leaders is a church-wide function.

For example, your schedule has to reflect a desire to engage all God’s people in ministry and mission. So you need weekly or monthly meetings with leaders of leaders, who then meet with other leaders, who then develop new leaders.

Remember, that means overcoming fear. Why? Because it is a scary thing to empower all God’s people, not just as workers, but as leaders– and even leaders of leaders. Will some of them fail? Absolutely.

However, you cannot fix the lack of lay involvement without giving permission and empowerment for people to be leaders. You cannot fix the lack of lay involvement without systems to empower people. You cannot fix the lack of lay involvement without giving leaders empowerment to make more leaders.

Photo source: istock 


Ed Stetzer, Ph.D., holds the Billy Graham Chair of Church, Mission, and Evangelism at Wheaton College and serves as Executive Director of the Billy Graham Center for Evangelism. He has planted, revitalized, and pastored churches, trained pastors and church planters on six continents, holds two masters degrees and two doctorates, and has written dozens of articles and books.

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