Are you rewarding the right things?
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When we reward people based on their behaviors, they begin to repeat those behaviors. Edward Thorndike researched this and coined the term The Law Of Effect.
The Law Of Effect states:
responses that produce a satisfying effect in a particular situation become more likely to occur again in that situation, and responses that produce a discomforting effect become less likely to occur again in that situation (Gray, 2011, p. 108–109).
Or, in simpler terms, behaviors immediately rewarded increase in frequency, behaviors immediately punished decrease in frequency (John Maxwell).
Maxwell shares the behaviors he would like to see repeated. These behaviors are:
- Positive attitude
- Loyalty
- Personal growth
- Leadership reproduction
- Creativity
I agree with Maxwell that these need to be traits leaders are reinforcing on a regular basis.
By rewarding these positive behaviors, leaders will see their team members stepping up to new challenges, conquering old challenges, and bringing new leaders up with them.
But… are there other leadership behaviors that need to be rewarded? I believe so.
We need to make sure we're rewarding the right behaviors. These additional behaviors include:
Honesty
I've seen people progress far with dishonesty. Their dishonesty makes them look good but then they fall quickly once their dishonesty is found out. Not only that, but their dishonesty has also hurt the organization.
Reward your team when they are honest.
Communication
Teams have to be able to communicate. There are times when team members may hold critical communication close to their chest. This lack of communication hurts the team because they lose valuable information.
Reward your team when they're communicating openly and honestly.
Teaching
John Maxwell mentioned personal growth in his list of behaviors to reward. I like to add to this behavior. Personal growth is great… but it's not the end.
We need to reward people who are willing to grow and then teachwhat they've learned. Teaching will help them cement their new knowledge and help grow the people they work with.
Reward your team when they teach and share their knowledge.
Timeliness
The workplace has changed. People are working remotely more than ever before.
Still, people are gathering for meetings again. Whether this is done through Zoom, Skype, Facebook Rooms, or in-person, meetings still happen.
The behavior of being on time is still important because of this. People arriving late, or not at all, can be damaging to the flow of the meeting.
Reward your team when they show up on time.
 | Joseph Lalonde is an award-winning leadership blogger and hosted the Answers From Leadership podcast. He desires to see 20-somethings step into their God-ordained roles as leaders. Previously, on the E3 staff and currently serving in the Catalyst youth ministry of Gateway Church, Joseph has mentored many students and has seen their lives changed through this teaching. His mission is to help equip leaders with the knowledge and information to boost their leadership to the next level. This article was first published on JMLalonde.com. Used with permission Learn More » |
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